PRACTICE NOTES

Notes from the work.

Specific lessons from deployments, customer organizations, and making software work where it has to live.

3 launch notes

Featured arguments lead the index. Everything else follows in reverse chronological order.

Featured3 min read

The role AI makes more valuable

Every argument for why an engineering job survives AI sounds the same. Here's a specific one that doesn't depend on optimism.

4 min read

The first ninety days inside a customer

A field guide to the part of the job nobody writes down — what to do in weeks one through twelve of a deployment.